TERMS & CONDITIONS

 

Welcome to YOUR DESIRE BY HUMASHA! By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully before using our services.


1. Introduction

YOUR DESIRE BY HUMASHA provides a range of products for purchase. These terms and conditions govern your access to and use of our website. By visiting our site or purchasing something from us, you agree to be bound by these terms.

Business Registration:
YOUR DESIRE BY HUMASHA is a registered business under Dhaka North City Corporation.
Trade Name: YOUR DESIRE
Trade License No: TRAD/DNCC/005634/2024

2. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, please do not use our website.

3. Products and Services

We strive to display accurate product descriptions, prices, and availability. However, we do not guarantee that descriptions or other content on the site are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information as needed.

4. Orders and Payment

When placing an order with YOUR DESIRE BY HUMASHA, you agree to provide accurate information and follow all required procedures. We currently accept Cash on Delivery (COD) as the primary payment method for website orders.

In certain cases, particularly if there is a history of unsuccessful deliveries or concerns regarding potential fraud, we may request a 200 Taka advance payment through mobile financial services (MFS) or bank transfer to confirm the order. This advance payment will be deducted from the total amount due at delivery.

By placing an order, you agree to these terms. Orders may be canceled or limited by us based on availability, product or pricing information errors, or other concerns.

5. Shipping and Delivery

We aim to process and deliver orders as quickly as possible. For deliveries inside Dhaka, orders are usually delivered within 48 hours from shipment. For deliveries outside Dhaka, please allow 2-5 days for delivery.

In some cases, delivery may be delayed due to operational issues with our delivery partners. YOUR DESIRE BY HUMASHA is not responsible for such delays but will work to ensure your order reaches you as soon as possible.

6. Returns and Refunds

We want you to be happy with your purchase! Please refer to our returns policy for details. To qualify for a return or exchange, items must be in their original condition, unused, and within the specified timeframe after purchase. Some items may not be eligible for returns, such as custom or clearance items. Refunds, if applicable, will be issued back to your original form of payment.

7. User Responsibilities and Restrictions

When using our website, you agree to refrain from engaging in prohibited activities, including but not limited to, fraud, spamming, unauthorized distribution of content, or tampering with the site. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized access to your account.

8. Intellectual Property

All content, logos, images, and other materials on YOUR DESIRE BY HUMASHA are the property of our brand and protected by intellectual property laws. Users are not permitted to copy, reproduce, or distribute any of the content without prior written consent from YOUR DESIRE BY HUMASHA.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our site, you agree to the terms of our Privacy Policy.

10. Limitation of Liability

YOUR DESIRE BY HUMASHA is not liable for any damages resulting from the use or inability to use our site, products, or services. This includes any direct, indirect, incidental, punitive, or consequential damages. We do not guarantee that our site will be error-free or that access will be continuous.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our site following any changes indicates your acceptance of the new terms. We encourage you to review these terms periodically.

12. Governing Law

These terms and conditions are governed by the laws of Bangladesh, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these terms or need assistance, please contact us at:

Phone:
01841705806
01617705805

WhatsApp:
01841705806

Address:
Dhaka, Bangladesh